Tell us where gifts happen.
Share a few details about your organization and we will come back with the right boxes, online giving or both, and what it would cost.
Emailhello@tipboxhq.com
Phone844-698-1331
Questions people ask first.
- Do donors need an app or an account?
- No. At the box they tap a card, phone or watch and they are done, with nothing to download and no email address to give. Online, they give by card on your page.
- Who pays the card fee?
- The donor can choose to. The box shows the card cost and offers to add it to the gift, so your organization receives the whole amount, and your online giving page can offer the same with the option already ticked. When a donor says no, the fee is charged as a cost on the transaction: 2.9% + $0.30 per gift.
- Can donors choose where their gift goes?
- Yes, if you want them to. The box can list up to 12 programs, each with its own fund, plus where it is needed most. Leave it off and every gift goes to the one campaign the box runs.
- Can several boxes run the same campaign?
- Yes. Put every box at an event or a location on one campaign so the totals add up in one place, or give each box a campaign of its own.
- Can people give online, or every month?
- Yes, with online giving: your own page for one-time and monthly gifts by card. It is $29 a month per organization, with or without a box, plus 2.9% + $0.30 per online gift, with a 6-month minimum.
- How do monthly donors change or stop a gift?
- From a link in their email. They can change the amount, update the card, pause or cancel, and find each receipt and a yearly statement, without making an account or calling you.
- Do online donors get a receipt?
- Yes, sent for you. A registered 501(c)(3) sends a tax receipt, and a school, team or club that is not a charity sends a simple thank-you instead.
- Will the box work outside?
- The full-size Donation Box is outdoor-rated, for an entry, a gate or a fair. The Donation Box Mini runs on a battery and is made for a counter or a desk.
- Can the screen show Spanish?
- Yes. An Español button on the screen switches it to Spanish for the donor.
- How does the money reach us?
- Deposits land in your bank account on a regular schedule, and every gift, at the box or online, shows in your dashboard.
- What does it cost?
- The Donation Box is $499 one-time, or nothing down at $49 a month on a 24-month term. The Donation Box Mini is $199 one-time, or nothing down at $39 a month on a 24-month term. Buy either box and software is $29 a month with a 6-month minimum. After a no money down term the fee drops to $29 and the box is yours. Delivery and any tax are quoted with your order.
- Is there a platform fee?
- No. Some giving platforms take a platform fee from each gift or ask donors to tip the platform. Donation Box is one monthly price, $29 a month per box, and the only cost on a gift is card processing at 2.9% + $0.30, which donors can choose to cover.
- Why does checkout say Tip Box?
- Donation Box is made by Tip Box. It is the same box and the same software under a name made for giving, so you buy, sign in and manage everything on Tip Box.